Shipping policy

Order Processing

• Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving payment.

• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Methods & Delivery Times

• We ship via trusted carriers such as UPS, FedEx, or USPS depending on order size and destination.

• Standard shipping typically takes 3–7 business days.

• Expedited shipping options (2-Day, Next-Day, Overnight) are available at checkout for an additional fee.

• Delivery times are estimates and may be affected by weather, carrier delays, or holidays.

Shipping Rates

• Shipping costs are calculated at checkout based on weight, size, and destination.

• Free standard shipping is available on orders over $100 within the continental U.S. (if applicable).

• Oversized, heavy, or special-handling items may incur additional charges, which will be disclosed before checkout.

Tracking Your Order

• Once shipped, you will receive a tracking number via email to follow your order’s status.

• Please allow 24–48 hours for tracking information to update.

Lost, Damaged, or Delayed Packages

• If your order is lost or delayed, contact us within 7 business days of the expected delivery date.

• If your order arrives damaged, please notify us within 48 hours with photos of the damage so we can assist with a replacement or refund.

Restocking Policy

• Returned items may be subject to a restocking fee of 15% of the original purchase price.

• Restocking fees are applied to cover inspection, repackaging, and inventory handling.

• The restocking fee will be deducted from your refund once the return has been processed.

• Items must be returned in their original packaging and condition to qualify for a refund.

• Restocking fees do not apply if the return is due to our error (e.g., incorrect or defective item).

Questions

If you have any questions about shipping, returns, or restocking, please contact us at 770- 434-3050

Your cart